Warranty Policy
Reliable after-sales support backed by clear warranty terms for all Taurus Legend products.
Warranty Support
Repair or replacement support for manufacturing defects, subject to warranty assessment.
Clear Conditions
Transparent warranty terms to help avoid confusion, delays, and unnecessary disputes.
Workshop Ready
Designed for automotive, garage, and workshop use when operated correctly and within rated limits.
Australian Support
Melbourne-based customer service and after-sales support for Taurus Legend customers across Australia.
At Taurus Legend, we stand behind the quality of our products. This warranty policy outlines your rights and our responsibilities in relation to manufacturing defects and product performance under normal use.
Warranty Coverage
Our products are covered by a 12-month warranty from the date of purchase, unless otherwise specified.
This warranty covers manufacturing defects and faults that occur under normal and intended use of the product.
What Is Covered
- Manufacturing defects in materials or workmanship
- Functional failures under normal operating conditions
- Hydraulic or mechanical issues not caused by misuse
What Is Not Covered
- Damage caused by misuse, abuse, or improper operation
- Normal wear and tear, including consumable parts
- Damage from overloading beyond rated capacity
- Improper assembly, modification, or unauthorised repairs
- Commercial misuse outside intended product design
- Damage caused by improper storage or environmental conditions
Important – Inspection Before Use
Products that have been heavily used before a fault is reported may not be eligible for return or refund. In such cases, the issue will be assessed under warranty, and repair or replacement may be provided where applicable.
Warranty Claim Process
- Contact our support team with your order number
- Provide a description of the issue
- Submit photos or videos for assessment if requested
- Follow instructions provided by our team
Once the issue is confirmed, we will determine the appropriate solution, which may include repair, replacement, or parts supply.
Warranty Shipping
Depending on the nature of the issue, customers may be required to return the item or affected parts for inspection. Shipping arrangements will be advised during the claim process.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Need Warranty Support?
Contact our team and we will assist you as quickly as possible.
Email: [email protected]
Phone: (03) 9007 7836
Address: 1/24 Law Court, Sunshine West VIC 3020
